Build your AI Experience Map together - a LEGO® Serious Play® (LSP) Workshop that explore fears, hopes and opportunities, and charts the best way forward.

Please note: this is an example of a typical outline structure, content may vary according to needs.

Session Agenda (~3 hours)

1. Welcome & Scene-Setting (15 min)

Why AI strategies fail without a strong human foundation. Set the tone for open, creative exploration.

2. Building Confidence (15 min)

Hands-on LSP skills warm-up. A quick build to show how tools support people rather than replace them.

3. Personal Perspectives (30 min)

Participants build models of how they currently feel about AI in their work. Stories reveal diverse hopes, fears, and blind spots.

4. Human-First Futures (45 min)

Groups imagine and build what a truly human-first AI experience could look like for the organisation.

5. Shared Landscape (30 min)

Combine individual models into a collective map of opportunities, risks, and connections.

6. Readiness Quadrant (20 min)

Participants place their models on a simple quadrant (Understanding vs. Urgency) to reveal the organisation’s starting point.

Discussion explores what supports and enablers are needed.

7. From Metaphor to Tangible Pathways (30 min)

Participants add elements that represent small experiments or supports to move closer to the shared vision.

Captured as a 90‑day backlog of experiments, enablers, and cultural shifts.

8. Reflections & Next Steps (15 min)